How come I don't see a refund on my card?

As Bento cards do not hold a balance, any time a refund occurs, the refunded amount is returned to the account balance of the Bento account rather than to a specific card. The spend limit of the card which made the original purchase will not adjust or increase as a result of the refund. 

The refund activity will be available to view from the Transactions tab once a merchant has processed the refund.

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