Direct ACH payments have a 2 hour cancelation window beginning once the payment has been initiated. However, a Bento Pay™ can be canceled at any time prior to payee acceptance.
In order to cancel a payment, navigate to the payment details by finding the payment in the Payments tab. If cancelation is still possible, you will see a red “Cancel Payment” button in the lower right corner of the Payment Detail screen.
Payees for Bento Pay™ have 30 days to accept a payment, after which the payment expires and the funds return to your Bento account.