Bento Virtual Cards can be added by logging into your Bento account and clicking on the "Manage Cards" tab from the top navigation menu.
Click the "Add a New Card" button under Manage Cards. Then you'll be given the option to order a new Employee Card or Utility Card.
When creating an Employee Card, you will need to provide the employee's first and last name, date of birth, phone number. If you'd like to allow the employee card holder the ability to use the mobile app and have Web Access you will also need to provide the employee's email address. There will be a checkbox to add the current card you’re creating as a virtual card instead of a physical card. Please see example below:
Click Order Card. Your page should refresh to your list of current cards. Virtual Cards automatically activate shortly after being created. To see the card’s details, you will need to click the Edit button:
This will bring you to the card’s settings. In order to view virtual card details, please click on the Request Access button. Afterwards, detailed instructions will be sent to your email address as the primary account owner or admin currently logged in:
The email will contain a View My card link, that will bring you back to your Manage Cards page with card details displayed. You will have access to the all virtual card details on your account for 10 minutes before having to request access again:
- You have 10 minutes to view all virtual card details after requesting access.
- Use the clipboard icon to copy the card details and paste it to a secure file or folder.
Once the 10-minute timer runs out, the card details will no longer be visible.
The same steps apply for creating a Virtual Utility Card. For additional assistance, please contact Bento Customer Support at (866) 220-8455. Bento Customer Support is available by phone and live chat on our website Monday through Friday 5am to 6pm Pacific Time (excluding Bank Holidays).