Why did the fund transfer fail?

Sometimes transactions to or from a bank or credit union can fail. Here are a few reasons why a transaction can fail:

  • Insufficient funds: There are insufficient funds in the sending bank or credit union account to complete the transaction.

  • Frozen account: A bank or credit union account has been frozen.

  • Other reasons: A bank or credit union rejects the transaction for some other reason.

If a transaction fails, please contact your bank or credit union to check on the status of your account. Then either re-initiate the transaction or ask your financial institution why the transaction may not be processed. 
 
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