Set up Alerts on My Bento Account

Alerts are a very powerful way for you to know what is happening with your Bento account and cards in real time! Bento gives you full control over which types of activity alerts you’d like to receive.

Alert notifications and controls are located under on the Overview tab that first opens after logging into your Bento account. Simply click on "See all alerts". Additionally, you have the option to have the Business Owner and/or admin receive alert notifications by email and/or text. Standard text messaging and/or data rates from your wireless service provider may apply.

When you sign up for your Bento account, we automatically create 2 alerts for you: 

  1. Transaction Declined (will alert you whenever a transaction is declined on any card on your account.)
  2. Low Balance (Will Alert your when the Current Available Balance falls below $500)

You can edit and turn these alerts off or create new alerts at any time with just a click of a button on your See all alerts page. 

Once on your See all alerts page, you'll see a "Alert Settings" button in the top left corner of the screen. From Alert Settings you can also create new alerts by clicking the "Add Alert" link in the top right of the screen. You can also turn any alert off by setting the button to on or off. 

Have suggestions about what other types of alerts you’d find useful? Then send them our way by emailing support@bentoforbusiness.com.

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