How do I replace, reissue or cancel a card?

Card replacements can be issued online by the business owner or an Admin with Full Access permissions to the Cards section:

  1. Click on the Manage drop-down for the card you’d like to replace
  2. Select Reissue Card in the menu.

Reissuing a card will cancel the current card. A new card with a new card number will be printed and delivered to the business shipping address or an alternate address of your choosing.  New cards take 7 to 10 business days to be delivered by standard USPS. You may have the option to expedite the card for an additional fee.

 

To cancel a card:

  1. Click on the Manage drop-down for the card you’d like to cancel
  2. Select Delete Card
  3. Confirm the action by clicking the Confirm and Delete Card button

 

 

 

 

 

 
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