Card replacements can be issued online by the business owner or an Admin with Full Access permissions to the Cards section:
- Click on the Manage drop-down for the card you’d like to replace
- Select Reissue Card in the menu.
Reissuing a card will cancel the current card. A new card with a new card number will be printed and delivered to the business shipping address or an alternate address of your choosing. New cards take 7 to 10 business days to be delivered by standard USPS. You may have the option to expedite the card for an additional fee.
To cancel a card:
- Click on the Manage drop-down for the card you’d like to cancel
- Select Delete Card
- Confirm the action by clicking the Confirm and Delete Card button