While we hate to see you go, if the time comes that you no longer need your Bento account, you can close your account by reaching out to us at [email protected].
The closure request must come from the email address of the Bento account's primary account holder. Closing your Bento account will also cancel all Bento cards tied to the account and block future access to the account/transaction history.
Please note: In order to comply with anti-money laundering policies, any remaining funds in the account must be sent back to the same source from which they originated after all pending transactions have been settled. If the remaining funds in your Bento account were transferred in via wire or the original funding source has been deleted/removed from your Bento account, a refund check will be issued and mailed to your business address. There is a $15 check refund fee for this service.
Please also feel free to reach out to us if you need any further assistance with your account. We are dedicated to making sure every Bento customer is successful.