While we do hate to see you go, if the time comes that you no longer need your Bento account, you can close your account by reaching out to us at firstname.lastname@example.org.
The request must come from the email address of the Business Owner/Officer on the account. Closing your Bento account will also cancel all Bento cards tied to the account.
In order to comply with anti-money laundering policies, any remaining funds in the account must be sent back to the same source from which they originated after all pending transactions have been settled. If the remaining funds in your Bento account were transferred in via wire, a check will be issued and mailed to your business address. A Refund Check Fee of $15 will be applied to the account balance prior to the issuance of the check.
Please also feel free to reach out to us if you need any further assistance with your account. We are dedicated to making sure every Bento customer is successful.