Using your Bento card for Hotels and Car Rentals

The Bento for Business Prepaid Debit MasterCard is accepted at thousands of hotels & rental car services across the continental US, Alaska, and Hawaii every single day.

Many hotels and rental car services will allow you to use a debit card but they may require an additional deposit or a larger pending amount to be held on the card. Make sure that the available spend on the card is enough to cover the cost of the hotel or car rental and the additional deposit or hold the merchant may place on the Bento card. 

Pending holds for rental cars and hotels are often released the day of checkout, but the merchant is allowed up 30 days to settle or release the final amount.  We suggest that you call the hotel or rental car service to inquire how much the pending hold will be, and how long they typically take before releasing holds. 

Purchases made on the Bento for Business Prepaid Debit MasterCard can be run as a credit or a debit transaction. Typically, most hotels and car rental locations will automatically run the card as a credit transaction. If you run into issues using the card as a debit card, please ask the merchant to run the card as a credit transaction or to place a larger deposit or pending hold on the card.

Bento cards can be accepted anywhere MasterCards are accepted. However, like any other payment method, ultimately it is a merchant to merchant decision on which payment methods will be accepted. 

If you have questions about a hotel or rental car service's payment policies, we recommend you reach out to the the merchant for further information. 

Additionally, if you have any questions this or anything about your Bento for Business account, please feel free to reach out to us through live chat on the website or via phone at 866-220-8455 during regular business hours (M-F 9 AM to 6 PM Pacific Time) or you can email us at any time. We are happy to help!

Have more questions? Submit a request