Getting Started

About Bento

• Bank Holidays and Bento
• Bento Support Phone Number
• Contact Us

Signing Up for Bento

• Why do you need the Business Owner's or Officer's Social Security Number and personal information to apply?
• What Documents Can I Use For Verification?
• Quick Start Guide to Getting Started with Bento

Using Your Bento Account

• Best Practices on Ordering Cards

Help Topics

QuickBooks Online

• How to Turn off QuickBooks Online Auto Sync
• How to Set Custom Chart of Account Mappings
• How to Manually Sync QuickBooks Online
• Connecting Bento to QuickBooks Online

Account Settings

• How Do I Reset My Password?
• How Do I Update My Business Address?

Bank Accounts & Funds

• How Do I Link & Verify My Bank Account to Load Funds?
• Why did the fund transfer fail?
• Why is my Bento or Bank transfer still processing?
• Automatic Reloads
• Negative Balance
• How Do I Load Funds?

See all 9 articles

Bento Cards

• What Are The Maximum Card Spend Limits on Bento Cards?
• How do I Report A Card as Lost or Stolen?
• How do I Reissue a Card?
• Where Can Bento Cards Be Used
• Deactivating A Card
• How do I activate my Bento Cards?

See all 9 articles

Using Bento

• How Do I Read Your Monthly Statement?
• Where Can I Find My Monthly Statements?
• What are Monthly Statements?
• Using your Bento card for Hotels and Car Rentals
• What Does My Dashboard Do?
• Transactions

See all 17 articles

Mobile

• How to Load Funds and View Your Bento Account Balance by Text
• Bento's Mobile App - Business Owner FAQ
• Bento's Mobile App - Employee FAQ
• Bento’s Mobile App - General FAQ

Pricing & Fees

• No Usage Fees
• How much does Bento cost?
• Subscription Billing

Security & Privacy

• About Bento's Privacy Policy
• Protecting Your Personal Information
• What Information Do I Need to Provide to Sign Up for Bento?
• Data Encryption

Transaction Disputes & Chargebacks

• Seeing an Unrecognized Charge
• Filing a Dispute