Getting Started

About Bento

• Contact Us
• Bank Holidays

Signing Up for Bento

• Restricted Businesses
• Quick Guide to Getting Started with Bento for Business
• Business Owner's or Officer's Social Security Number and Personal Information Needed to Apply
• Documents Used For Verification

Using Your Bento Account

• Best Practices for Ordering Cards

Help Topics

Admins

• Add Cards for Admins
• Permissions for Admins
• Add and Manage Admins

Account Settings

• Reset My Password
• Update My Business or Shipping Address
• Cancel My Account

Pricing & Fees

• Pricing Policies
• International Transactions
• No Hidden Fees

Receipts

• Receipt Capture and Management Overview
• Managing Unmatched Receipts
• AutoMatch Receipts
• Receipt Reminders and Notifications

Bank Accounts & Funds

• Link and Verify My Bank Account to Transfer Funds
• Transfer Funds
• Deposit Funds by Bank Transfer
• Deposit Funds by Wire Transfer
• Deposit Funds by Bento Transfer
• Automatic Transfers

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Bento Cards

• Activate My Card
• Add Cards to My Bento Account
• Authorization Holds
• Billing Address for My Bento Card
• Card Declined or Not Working
• Deactivate a Card

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Using Bento

• 2-Factor Authentication
• Bulk Receipt Management
• Custom Reports and Exports
• Departments and Cards
• Employee Web Access
• Find My Monthly Statements

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Bento Virtual Cards

• Bento Virtual Card
• Add Virtual Cards to My Bento Account
• Billing Address Associated with My Bento Virtual Card
• Use Bento Virtual Cards Online or Over-The-Phone Everywhere Visa Debit Cards Are Accepted

Mobile

• Deposit Funds and View My Bento Account Balance by Text*
• Employee Mobile App Access
• Bento Mobile App - General FAQ
• Bento Mobile App - Business Owner FAQ
• Bento Mobile App - Employee FAQ

Transaction Disputes & Chargebacks

• Dispute or Return Fraud
• Unrecognized Charges
• File a Dispute

Security & Privacy

• Security Policies
• About Bento's Privacy Policy
• Best Practices to Protect My Personal Information
• Information Needed to Sign Up for Bento
• Data Encryption

QuickBooks Online

• QuickBooks Disconnected
• Connect Bento to QuickBooks Online
• Manually Sync QuickBooks Online
• Set Custom Chart of Account Mappings
• Turn Off QuickBooks Online Auto Sync
• Red Sync Button - Contact QuickBooks Support

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Bento Pay™

BENTO PAYMENTS

• ★ Introducing Bento Pay™
• Direct ACH Payment
• Bento Payments
• Cancel a Payment
• Declined, Canceled, or Returned Payments

BENTO PAY™ FOR PAYEES

• Accept a Bento Pay™ Payment
• Bento Pay™ - Bank Transfer
• Bento Pay™ - One-Time Use Virtual Card